We’re looking for an energetic, expressive, and enthusiastic individual to join our team as a Customer Engagement Executive. This is not a sales job — it's a vibrant role focused on building relationships with existing and potential customers for AMC renewals and upselling value-added products and services.
You will be the voice of the brand, so your energy, clarity, and ability to create excitement about the product is key!
Role Split:
60% Calling – Engaging with customers over the phone, explaining AMC & service benefits, generating interest in additional offerings
40% Back Office – Maintaining call logs, updating Excel sheets, sending follow-up emails, preparing simple reports
What We’re Looking For:
Loud, clear, and pleasant voice tone
Strong command over spoken English
Positive, lively personality who can create enthusiasm on call
Basic knowledge of Excel, MS Office, and phone/email etiquette
Able to handle customer queries politely and patiently
Confidence to speak to new people and keep the conversation flowing
Quick learner, well-organized, and dependable
Should be a people person with excellent follow-up skills