Job Summary:
We are seeking an enthusiastic and results-driven Telecaller to handle outbound/inbound calls, explain products/services, generate leads, and support the sales team in achieving targets.
Key Responsibilities:
Make outbound calls to prospective customers to promote products/services.
Handle inbound calls and resolve customer queries efficiently.
Generate leads, follow up, and convert them into sales opportunities.
Maintain accurate records of calls, customer details, and follow-ups in CRM/Excel.
Achieve daily/weekly/monthly call and conversion.
Build and maintain positive relationships with customers.
Requirements:
Minimum qualification: 12th pass/Graduate.
Prior experience in telecalling, telesales, or customer service preferred.
Excellent communication and convincing skills.
Ability to handle rejections and work under pressure.
Basic knowledge of MS Office/CRM is a plus.