Job Summary:
We are looking for a motivated and experienced Senior Tele Marketing Executive to lead tele-calling activities, generate quality leads, and support the sales team. The ideal candidate should have excellent communication skills, proven telesales experience, and the ability to guide junior telecallers.
Key Responsibilities:
Lead generation through cold calling, follow-ups, and database calling.
Explain product/service features to potential customers over the phone.
Maintain and update customer database regularly.
Achieve weekly/monthly call targets and conversions.
Train and guide junior telecallers if required.
Handle escalated queries and ensure customer satisfaction.
Coordinate with the sales team for smooth lead handover.
Required Skills:
Excellent verbal communication (Gujarati, Hindi, English)
Convincing and negotiation skills
Good listening and interpersonal skills
Basic computer knowledge (Excel, CRM tools)
Qualifications:
Minimum HSC / Graduate in any field
Minimum 5 years of experience in telemarketing / telesales