Job Title: Tele Sales Executive / CRM Executive
Location: Bangalore
Job Type: Full-Time (Mon to Sat) 10:00 AM to 7:00 PM.
Experience: 01– 02 years
About Us: White Gold is a technology-driven company. We are innovative and we make use of advanced technology to better serve our customers. We are a leading player in the gold bullion industry, committed to delivering exceptional value and service to our clients. With a focus on integrity, innovation, and customer satisfaction, we have established ourselves as a trusted name in the market.
Job Summary: Our growing company is hiring for smart and resourceful telesales executive to develop and implement growth opportunities in existing and new markets and who can assist in day-to-day operations of tele sales and released .
Key Responsibilities:
Should wear uniform/formals (if not received uniform), formal shoes, should be neat & well groomed.
Signing attendance register at the time of arrival & exit regularly.
Handling customer queries and providing satisfactory answers.
Attending all weekly, monthly, quarterly meetings is must.
Inbound Queries of the customer and providing valid answers
Maximum push to make the customer to attend the branch
Outbound calls to customer and follow ups to make sure the leads are followed and pushed to branches for selling the gold
Objection handling and providing clear information to the customer
Computer literate and fair knowledge about the google sheets and excel knowledge
Hands on experience in updating CRM used by the company
Meet the target assented by TL and Manager on monthly basis
Qualification Requirements: Educational: Bachelor’s degree or diploma in Information Technology, Computer Science, BBA or related field.
Work Experience:
02-04 years of experience in Gold Industry or Relevant Experience.
Technical Skills:
Bachelor’s degree is compulsory.
Fresher/Experience in sales/lead generation and prospect management.
Should know the regional language. Should be presentable and active.
Should have basic knowledge of computer MS office