Job Title: Recharge Support (GPS Tracker)
Experience: Minimum 6 months
Company Overview:
We are hiring for our client company part of the Mahindra Group, is a leading Agri-Tech company providing IoT-based GPS tracking solutions for tractors. These devices help farmers across India improve operational efficiency, save costs, enhance security, and manage their farm equipment more effectively.
Languages Required (Mandatory): Hindi & English
Plus one of mandatory : Telugu / Marathi / Punjabi
Key Responsibilities:
Call existing customers to remind them about GPS tracker recharge due dates.
Assist with the recharge process and resolve payment-related queries.
Provide information about recharge plans and validity periods.
Maintain accurate logs of interactions and payment status.
Meet daily call and recharge targets while maintaining service quality.
Qualifications:
Minimum 12th-grade education.
Fluency in Hindi, English, and at least one regional language (Telugu, Marathi, Punjabi).
Strong communication and persuasion skills.
Immediate joiners preferred.
Benefits of GPS Trackers for Tractors:
Real-time location tracking and theft prevention.
Fuel monitoring and reduced operational costs.
Timely maintenance alerts to avoid breakdowns.
Improved tractor utilization and overall productivity.
Better resource management for farmers and fleet owners.