Position: Telecaller
Department: Sales
Location: Sahjanwa , Gorakhpur
Experience Required: 0–2 years (Freshers can apply)
We are looking for a motivated Telecaller to handle outbound and inbound calls, generate leads, and support the sales or service team by maintaining good customer relationships.
Make outbound calls to prospective customers to promote products or services.
Handle inbound calls and respond to customer inquiries effectively.
Maintain records of calls and customer information in the CRM.
Follow up on leads and convert them into potential customers.
Achieve daily and monthly call targets set by the team leader.
Provide accurate information and ensure customer satisfaction.
Report feedback and call performance to the supervisor regularly.
Minimum 12th pass or graduate in any field.
Good communication skills in Hindi and basic English (regional language is a plus).
Basic computer knowledge (MS Office, Excel, CRM usage).
Confident, polite, and positive attitude.
Ability to work in a target-driven environment.
₹3,000 – ₹5,000 per month (depending on experience and performance) + incentives.