Location: Surat
Experience: 0–3 Years
Employment Type: Full-Time
Make outbound calls to potential or existing customers
Pitch products/services and generate leads or sales
Answer customer queries and provide accurate information
Maintain call logs and update CRM/records regularly
Follow-up with interested customers and convert inquiries
Meet daily/weekly call and conversion targets
Ensure customer satisfaction and maintain good relationships
Handle complaints professionally and escalate issues when needed
Good communication in English/Hindi
Strong persuasion and negotiation skills
Basic computer knowledge (MS Office / CRM tools)
Ability to handle pressure and meet targets
Customer service mindset
Active listening and problem-solving skills