Student Counseling:
Counsel prospective students (via calls, emails, chats, or in-person) regarding academic programs, eligibility, and admission requirements.
Understand students’ career goals and guide them in choosing appropriate courses.
Lead Management:
Follow up on student inquiries and leads generated through various channels (walk-ins, phone calls, online, events, etc.).
Maintain accurate records of interactions and conversions in the CRM system.
Admissions Process:
Assist applicants in completing application forms and documentation.
Coordinate with academic departments and admission committees for timely processing of applications.
Ensure compliance with admission policies and eligibility criteria.