COMPANY : COOQNECT BUSINESS SOLUTIONS LIMITED
DESIGNATION: SALES EXECUTIVE
LOCATION ; AIROLI, NAVI MUMBAI
ABOUT THE JOB; WE ARE HIRING CANDIDATES FOR VOICE PROCESS ROLES IN BANKING PROJECT .THE POSITION INVOLVES HANDILING CUSTOMER QUERIES, MAKING REMINDER CALLS , AND ENSURING HIGH CUSTOMER SATISFACTION . THIS IS A FULL TIME JOB ROLE WITH DAY SHIFT ,ROTATIONAL WEEK OFFS , AND WITH ATTRACTIVE CTC.
KEY RESONSIBILIITIES;
HANDLE INBOUND CUSTOMERS CALLS WITH PROFFESIONALISM AND ACCURACY .
MAKE REMINDER CALLS TO CUSTOMERS FOR TIMELY FOLLOWS -UPS
BASIC BANKING RELATED QUERIES OR DIRECT THEM TO APPROPRAITE TEAM.
UPDATE CALL LOGS AND SYSTEM ENTRIES EFFECIENTLY.
ENSURE CUSTOMER SATISFACTION THROUGH PROACTIVE SERVICES.
PITCH CUSTOMERS CREDIT CARDS, LOANS, AND SAVING ACCOUNTS , CASA.
QUALIFICATION: GRADUATE
GOOD COMMUNICATIONS SKILLS REQUIRED
SKILLS REQUIRED:
BASIC KNOWLEDGE OF BANKING AND FINANCIAL PRODUCTS (PPL,CC,CASA)
EXCELLENT CONVINCING AND INTERPERSONAL SKILLS
POSITIVE ATTITUDE AND RESULT ORIENTED MINDSET
ABILITY TO WORK IN A FAST PACED TARGET DRIVEN ENVIRONMENT
SUNDAY FIXED OFF
FIXED SHIFT : 9 ;30T0 AM 6 :30 PM
SALARY :24000 BASED UPTO EXPERIENCE
MUST HAVE 6MNTHS EXPERIENCE IN SALES, IN BANKING AND SELLING .
UNLIMITED INCENTIVES + SALARY