Sales cum TelecallerJob Summary:We're looking for a highly motivated and results-driven Sales cum Telecaller to join our team. As a Sales cum Telecaller, you will be responsible for generating sales, building customer relationships, and providing excellent customer service through outbound and inbound calls.
Key Responsibilities:- Make outbound calls to potential and existing customers to promote products/services and generate sales
- Handle inbound calls from customers, respond to queries, and resolve issues promptly
- Generate inquiries and convert them into sales
- Send quotations to customers via email or other communication channels
- Respond to customer emails and follow up on leads
- Meet daily, weekly, and monthly sales targets
- Maintain an updated database of customer information and interactions
- Follow up on leads, close sales, and ensure timely payment collections
- Provide feedback to management on customer needs, concerns, and market trends
Requirements:- High school diploma or equivalent; bachelor's degree in sales, marketing, or related field is a plus
- Prior experience in telesales, telemarketing, or customer service
- Proven track record of meeting/exceeding sales targets
- Excellent verbal and written communication skills
- Strong customer service and problem-solving skills
- Ability to work in a fast-paced environment and manage multiple tasks
Skills:- Strong communication and negotiation skills
- Ability to work independently and as part of a team
- Excellent time management and organizational skills
- Proficiency in CRM software and basic computer applications
- Ability to handle rejection and remain motivated to achieve targets