Monitor and respond to inquiries received via the IndiaMART platform.
Communicate with potential clients through telephone and email to understand their requirements.
Provide detailed information about company products and services to customers.
Coordinate with internal departments to ensure timely order processing and delivery.
Maintain accurate records of customer interactions and transactions.
Assist in the preparation of sales reports and documentation.
Follow up with clients to ensure satisfaction and address any concerns.
Utilize basic knowledge of MS Office, the internet, and social media platforms for telemarketing purposes.IndeedExpertia