Job Summary:
We are looking for a passionate and goal-oriented Product Counsellor to join our International Sales team. The ideal candidate will handle premium international clients, offering tailored matrimonial solutions and ensuring high levels of customer satisfaction and retention.
---
Key Responsibilities:
Engage with premium international clients over calls (inbound & outbound) to promote and upsell VIP services.
Understand client requirements and provide personalized consultation to help them choose the right services.
Maintain strong follow-up and relationship-building with potential and existing clients.
Achieve weekly/monthly sales targets and KPIs.
Ensure excellent customer experience by maintaining professionalism and empathy.
Maintain accurate records of customer interactions and transactions.
---
Requirements:
Qualification: Minimum HSC / Graduate in any discipline.
Languages Required: Fluency in English and Punjabi is mandatory.
Experience: 1 year to 3 year in an international BPO (Sales, Up-selling, Retention, or Collection).
Skills:
Excellent verbal and written communication
Strong persuasion and negotiation skills
Ability to work in a fast-paced, target-driven environment
Customer-centric attitude
---
Compensation:
Salary: ₹20,000 – ₹30,000 (fixed)
Incentives: Attractive performance-based variables
Shift Allowance: ₹100 per day (Night Shift)
---
Shift Timings:
Night Shift (Exact timing will be communicated during the interview process)
---
Work Mode:
Work from Office (Andheri East)