We are looking for a dedicated and proactive E-commerce Executive to join our team at Fab Funda. The ideal candidate will be responsible for handling customer calls, answering queries, generating orders, and managing key operational tasks such as order packing and checking.
Key Responsibilities:
Call and interact with customers to provide support and assistance
Handle order generation and coordinate processing
Answer customer questions with professionalism and clarity
Manage packing and quality checking of orders
Maintain accurate records and reports of transactions and customer interactions
Escalate complex issues to the appropriate team or supervisor