We are hiring enthusiastic and customer-oriented individuals for the position of Customer Success Associate to support a leading domestic insurance process. You will be responsible for advising potential customers on suitable insurance products through outbound calling.
Engage with prospective customers via outbound calls.
Understand customer needs and recommend appropriate insurance products (Health, Motor, or Life Insurance).
Build rapport and trust with customers by providing accurate information and addressing concerns.
Maintain updated records of customer interactions and follow-ups.
Meet daily/weekly/monthly targets set by the team.
Ensure high-quality communication with zero MTI/RTI, grammatical, or pronunciation errors.
Excellent verbal communication in English & Hindi.
No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
Clear pronunciation with correct grammar and sentence structure.
Sales acumen and ability to persuade effectively.
Proficiency in Telugu, Tamil, Malayalam, or Kannada is a plus.