Promotes and cross sell the bank’s products and services Ensuring high level of customer service to enhance the banking experience of customers Spots opportunities for cross-sales and monitors leads from staff to maximize sales Responsible for all Money Officer activities being done on daily basis Assist to BOSM to fulfil and carry out necessary Branch and Bank objects and goals Counsels Money Officer staff on personnel issues and encourages empowerment to enhance their skills Monitors authenticity of instruments and safeguards the bank from fraudulent payments Monitors whether transactions are within the purview of operational guidelines