Make outbound sales calls and respond to inbound inquiries through phone, email, and digital platforms.
Promote and explain company products/services clearly to customers to drive interest and sales.
Generate, qualify, and follow up on leads through digital telesales campaigns.
Meet and exceed monthly/quarterly sales targets and conversion goals.
Maintain an updated database of customer interactions, leads, and sales in CRM systems.
Handle customer objections effectively and provide solutions to address their needs.
Collaborate with the marketing and sales team to improve telesales strategies and campaigns.
Ensure compliance with company policies, scripts, and quality standards.
Provide feedback and insights on customer needs, market trends, and competitor activities.