We are looking for a to join our team IBE FORUM. The role involves managing and updating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks. The position offers 18000 to 35000 and opportunities for growth.
Key Responsibilities:
An international voice process job involves handling calls with customers from other countries to provide support, resolve issues, and answer inquiries, requiring excellent communication, customer service skills, and the ability to adapt to different cultures and time zones. Responsibilities include managing customer accounts, adhering to call protocols and quality standards, documenting interactions, escalating complex problems, and meeting performance metrics.
Job Requirements:
The minimum qualification for this role is Minimum Qualification IS 12TH OR any graduation. The role requires excellent attention to detail, high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. Candidates must be open to 5 days of working during the night shift shift.