Key Responsibilities:
Generating Leads and Sales: Outbound calling, inbound call handling, and closing deals over the phone.
Customer Engagement: Building rapport, understanding customer needs, and providing product/service information.
Customer Relationship Management: Maintaining customer records, addressing inquiries, and handling complaints.
Meeting Sales Goals: Achieving sales quotas and targets.
Product Knowledge: Understanding the company's products or services and their features.
Record Keeping: Maintaining accurate records of sales calls, customer information, and transactions.
Skills Required:
Excellent Communication Skills: Clear and persuasive speaking, active listening, and the ability to build rapport.
Interpersonal Skills: Building relationships with customers and handling various customer personalities.