A collection telecaller contacts customers via telephone to collect outstanding debts, negotiate repayment plans, and resolve account issues while adhering to company policies and legal regulations. Key responsibilities include making outbound calls, maintaining accurate records, following up on commitments, resolving customer queries, and preparing reports on collection activities. This role requires strong communication, negotiation, and problem-solving skills, along with a professional and compassionate approach to handling sensitive financial conversations.
we are hiring for HOME FRIST FINANCE COMPANY