We are looking for a BPO Tele sales( Outbound Sales ) to join our team at Matrimony.com Limited. The role involves managing and updating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks. The position offers ₹12000 - ₹14000 in hand + incentive and opportunities for growth.
Key Responsibilities:
. Responsible for making outbound calls and regular follow up on leads assigned.
. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
. Explaining the product features in detail and how to use the packages.
. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
. Address all the issues / grievances of customers and provide the right customer experience.
. Capture the insights from customer interactions and share it with the internal team.
. Strictly adhere to the process requirements
Job Requirements:
The minimum qualification for this role is Graduate ( Any Stream ) and Minimum 3 months to 1 years & above of experience. The role requires excellent attention to detail, high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. Candidates must be open to 6 days working during the Day shift."Please note that this is a target-based role involving an outbound sales process. However, your salary is fixed and not linked to target achievement."