The Admission Counsellor is responsible for guiding prospective students through the admission process. This role involves understanding student needs, providing course information, and ensuring smooth enrolment. The ideal candidate should be target-driven, empathetic, and an excellent communicator.
Handle inbound and outbound calls to counsel prospective students.
Provide information on various courses, fees, admission procedures, and career prospects.
Follow up with leads and convert inquiries into admissions.
Maintain and update records of student interactions and admission data.
Support walk-in students, clarify their doubts, and guide them through the enrollment process.
Collaborate with the marketing team for lead generation and promotional activities.
Participate in educational fairs, open houses, and webinars as required.
Achieve monthly admission targets set by the management.
Address queries and grievances in a professional and timely manner.
Bachelor’s degree in any discipline.
0–2 years of experience in student counselling, sales, or customer service.
Excellent communication (English & regional language), interpersonal, and convincing skills.
Ability to multitask and handle pressure.
Good knowledge of MS Office, Google Sheets, and CRM tools.