. Manage and inform, and counsel aspirants on professional training and development progress.
• Maintain open communication, establish and build relationships, and provide personalized support services to course participants
• Maintain in the integrity of the academic programs and COEPD policies.
• Utilize database to record accurate documentation and insure timely inquiry responses.
• Assist students with online IIBA certification applications and registering for classes.
• Assist students to complete and submit admission forms as well as course registration.
• Should handle incoming and outbound calls and emails.