1-Install, maintain, and troubleshoot DTH / broadband services, including cable and fiber optic connections at customer premises
2-Interact with customers in a professional manner and provide technical support and advice
3- Document work performed, including installations, repairs, and troubleshooting steps
4- Maintain and update service records, including customer information and equipment specifications
5- Comply with all company policies and procedures related to safety, security, and service standards
6- Stay up-to-date on the latest broadband technologies and industry best practices
7- Collaborate with other technicians and departments to ensure seamless service delivery
8- Demonstrate a commitment to customer satisfaction and excellent customer service