· Greeting customers, listening to their needs and scheduling appointments as needed.
· They have to verify insurance before maintenance is scheduled.
· To answer Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
· Provide customers with information and advice on warranty protections, potential cost savings and their advantages
· Manage and oversee the dealership’s workflow and schedule
· Call customers to advise them about service changes or Vehicle pick-up times
· Maintain positive customer relationships to ensure repeat business Requirements and skills
· Proven work experience as a Service Advisor or similar role
· A strong understanding of automotive technology and the automotive industry
· Proficiency with industry-specific software to work with…
· Should be Loyal & Honesty in the work and Willing to take up the responsibility
· Disciplinary facts like Punctuality and Coming on time is advisable
· Excellent in customer service, interpersonal and communication expertise
· Good in problem-solving skills