We are looking for a Workshop Service Manager to join our team at CARS24 to inspect, repair, maintain, and manage multi-brand cars while ensuring quality and customer satisfaction. The role involves conducting inspections (including PDI), diagnosing and resolving car issues, coordinating with vendor workshops, and ensuring smooth day-to-day operations. The position offers a competitive in-hand salary with growth opportunities.
Key Responsibilities:
Conduct detailed inspections, including Pre-Delivery Inspections (PDI), to ensure vehicles meet quality standards.
Repair or resolve issues related to car maintenance, service, and body shop work.
Oversee vendor workshops, maintain relationships, and ensure timely delivery of services.
Source spare parts, negotiate with suppliers, and manage cost estimates.
Prepare reports, safety regulations, and preventative maintenance plans.
Stay updated on automobile industry advancements and attend workshops for skill enhancement.
Coordinate tasks efficiently to deliver quality results consistently.
Job Requirements:
The minimum qualification for this role is 2+ years of experience working with four-wheeler cars (dealership experience is a plus).
Strong technical knowledge of car repair, maintenance, and spare parts.
Ability to multitask, explain problems clearly, and follow health & safety regulations.
Proficiency in MS Office is a plus.