Company Name: Cars24 Services Private Limited
Job Title: Technical Retail Associate
Location: Shahjahanpur, UP
Job Type: Full-time
We are looking for a customer-focused and enthusiastic Technical Retail Associate to join our team in Jalandhar. The role involves handling walk-in customers, inspecting vehicles, and guiding them through the selling process. The ideal candidate should have strong interpersonal skills, a good understanding of automobiles, and the ability to build trust and convince customers effectively.
Greet and assist walk-in customers at the retail branch.
Inspect customer vehicles thoroughly and record details accurately.
Explain the car evaluation and selling process to customers clearly.
Build trust and convince customers to sell their cars through Cars24.
Ensure a smooth and hassle-free customer experience from entry to deal closure.
Maintain accurate documentation of customer and vehicle details.
Coordinate with internal teams for price evaluations and deal finalization.
Achieve assigned sales/conversion targets for the location.
Handle customer queries and resolve issues promptly.
Ensure compliance with company policies and customer service standards.
Graduate/ITI/Diploma (preferred but not mandatory).
1–3 years of experience in technical, retail, sales, or customer-facing roles.
Good communication and interpersonal skills (local language + Hindi/English).
Basic knowledge of automobiles and vehicle inspection will be an advantage.
Strong negotiation and persuasion skills.
Ability to work in a fast-paced and target-driven environment.
Competitive salary + performance-based incentives.
Training and development opportunities.
Career growth in the automotive and retail sector.
Supportive team environment.
Note: Need immediate joiner.