Core Responsibilities:
Diagnose and Troubleshoot: Accurately identify the root cause of problems with refrigerators, washing machines, and other home appliances.
Repair and Replace: Perform necessary repairs by fixing leaks, electrical issues, or mechanical faults, and replace defective parts.
Perform Maintenance: Conduct routine maintenance to ensure appliances function correctly and extend their lifespan.
Customer Service: Communicate effectively with customers, explaining the issue, the solution, and any related costs.
Provide Estimates: Give customers clear and accurate cost estimates for repairs.
Documentation: Maintain detailed records of all services performed, parts used, and the work completed.