Role: Ensure home charger installation for all prospective customers
Responsibilities:
Ensure Charger installation before vehicle delivery
Visit customer premises during for Site Surveys and Charger Installation (need basis)
Support customer in site-readiness
Liaison with local DISCOMs for faster load upgradation at customer premises.
Maintain database of Local societies with information regarding Home Charging Installation feasibility
Liaison with RWAs and co-ordinate for Community Charger deployment
Support DC Charger Troubleshooting as L1 support at dealer
Functional: Basic MS Office
Others: Ø Communication Skills Ø Complaint Management Ø Good Liaison skills