Job Summary:
To ensure the safety and security of guests, staff, and hotel property by maintaining a secure environment through regular patrolling, monitoring, and reporting.
Key Responsibilities:
Patrol all areas of the hotel premises regularly to prevent theft, accidents, and other incidents.
Monitor CCTV cameras and alarm systems.
Check and record entry/exit of guests, staff, and visitors.
Ensure that all emergency exits, fire extinguishers, and safety equipment are functional.
Handle any disturbances or emergencies calmly and efficiently.
Assist guests and staff during emergency situations such as fire or evacuation.
Report suspicious behavior, security breaches, or hazards immediately to the supervisor.
Maintain daily activity and incident reports.
Support hotel management in crowd control during events or peak times.
Follow hotel policies and standard operating procedures (SOPs).