Job Opportunity: Process Executive – Voice (International Voice
Process)
Location: Gurugram, Haryana
Experience Required: Minimum 6 Months in US or UK Customer Care Support
Shift Timings: 24×7 (Rotational Shifts) | Night Shifts Applicable
Job Type: Full-Time | 5-Day Work Week
Cab Facility: Available for Pick & Drop
About Quinte
With over a decade of expertise in financial services and advanced analytics, Quinte Financial
Technologies Pvt. Ltd. has been enabling global financial institutions to optimize their
operations and enhance customer experiences. Headquartered in Gurugram, we deliver tangible
strategic advantages for our clients by harnessing the power of data, supported by our proprietary
QuintEssential Solutions™.
Our leadership team comprises industry experts with proven success in financial crime
management, analytics, card payments, and fraud prevention. We are driven by a single goal —
to be the most trusted partner for financial organizations seeking operational excellence.
About the Role
We are seeking enthusiastic and customer-oriented professionals to join our International Voice
Process Team. As a Process Executive, you will engage with international customers, resolving
queries via both voice and email channels, while ensuring exceptional service quality.
Key Responsibilities
Handle inbound and outbound calls to address customer queries effectively.
Respond to customer emails with clarity and professionalism.
Utilize internal systems and tools to verify transaction details and determine appropriate
actions.
Provide high-quality service in alignment with organizational standards.
Ensure compliance with data integrity, security policies, and company procedures.
Eligibility Criteria
Education: Graduate (any discipline)
Experience: Minimum 6 months of experience in US/UK customer support
(International BPO/Call Center)
Skills Required:
o Strong verbal and written communication skills
o Active listening and problem-solving ability
o Analytical mindset with good attention to detail
o Ability to multitask, set priorities, and manage time effectively
o Quick adaptability and eagerness to learn
Benefits & Perks
Competitive Salary as per industry standards
Comprehensive Medical Insurance
Two Weekly Offs (5 Days Working)
Pick & Drop Cab Facility for a hassle-free commute
Excellent growth prospects with exposure to international markets
Work Location
Quinte Financial Technologies Pvt. Ltd.
Plot No. 8 & 9, Electronic City, Sector 18,
Gurugram (Gurgaon), Haryana – 122015
Website: www.quinteft.com
Interested? Apply Now!
Send your updated resume to: hr@hiringbooth.in WhatsApp +91-8269941368
Subject Line/Message: “Application for Process Executive – Voice | Gurugram”