Outbound Calling: Making calls to potential customers to promote Courses, explain Duration and benefits, and persuade them to make a purchase or schedule an appointment.
Inbound Call Handling: Answering customer inquiries, addressing concerns, and resolving Doubts.
Lead Generation: Identifying and qualifying potential customers who are likely to make a purchase.
Sales & Customer Service: Providing excellent customer service, building rapport, and closing sales.
Database Management: Maintaining accurate records of customer interactions and updating CRM systems.
Following Up: Following up with leads and existing customers to ensure satisfaction and identify opportunities for upselling.
Sales Targets: Meeting sales targets and contributing to the team's overall performance.