Job Title: Telecaller
Location: Baner, Pune
Job Type: Full-time/Part-time/Internship
Work Mode: Work from Office Only
Job Description:
We are looking for a dynamic and motivated Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential leads, maintaining accurate records, and acting as a liaison between the customer and the internal team.
Key Responsibilities:
Make outbound calls to provided leads on a daily basis.
Collect and update lead information in the tracking sheet accurately.
Build and maintain a good rapport with potential and existing customers.
Understand customer requirements and share relevant details with the concerned team for follow-up.
Ensure a smooth and professional communication experience for all callers.
Meet daily/weekly calling targets and maintain call quality standards.
Requirements:
Excellent verbal communication skills in [Language - e.g., English, Hindi, Marathi].
Ability to build rapport and handle rejections positively.
Basic knowledge of MS Excel or Google Sheets.
Previous experience in telecalling or customer service will be an added advantage.
Self-motivated, confident, and a team player.
Note:
Candidates holding MBA, B.Tech, or BE, M.Tech degrees are not eligible for this position. Kindly refrain from applying if you hold any of these qualifications.
To know more about the company, click on www.skils.in