Key Responsibility Areas (KRAs):
Contacting current and potential clients to inform them regarding the product and service.
· Answering all queries and questions regarding the company and product.
· Understanding customers’ requirements by asking questions and closing the deal.
Keeping the customer database maintained and updated.
· Taking and processing orders accurately.
· Preserve the company’s reputation by handling grievances.
· Facilitating companies’ sales by going the extra mile and meeting a sales quota.
· Keeping a record of all the sales calls and notes of useful information.
Key Requirements:
· 1 Years of experience as a tele caller or any similar role.
· Proven track record of successfully achieving the sales quota.
· Knowledge of computer programs like CRM and telephone systems.
· Efficient with English.
· Excellent interpersonal and communication skills.
· Excellent negotiation skills and the ability to resolve issues.
· Having done B.Sc./BA will be an advantage.