Sales Administration:
Manage and process sales orders, ensure client proposals and contracts are accurate, and maintain organized sales records.
Client Communication:
Serve as a point of contact for clients, respond to inquiries, and build strong client relationships to ensure customer satisfaction.
Reporting and Analysis:
Prepare, analyze, and present sales reports, track key performance indicators (KPIs), and provide data to guide sales strategy and decision-making.
Team Support & Coordination:
Support the sales team with various administrative tasks, coordinate schedules, and act as a liaison between the sales team and other departments like production or shipping.
Strategic Contribution:
Assist in developing and executing sales strategies, identify opportunities to improve sales processes, and help the sales team meet its goals.
Key Skills & Qualifications
Communication:
Excellent written and verbal communication skills for client and team interactions.
Organization & Time Management:
Strong organizational skills and the ability to multitask and prioritize tasks to meet deadlines.
Technical Proficiency:
Advanced knowledge of Microsoft Office (especially Excel) and CRM software to manage data and track sales.
Sales Acumen:
Understanding of sales processes, product knowledge, and leadership skills to support the sales team effectively.
Customer Service:
Ability to provide outstanding customer service and maintain positive client relationships.
Senior-Level Expectations