Core Responsibilities
Oversee daily operations of the garments/clothing department, ensuring smooth workflow and high productivity.
Supervise and train staff, motivating the team to achieve sales and service targets.
Manage merchandising, product presentation, and stock control to maximize sales opportunities.
Ensure excellent customer service, handling queries and complaints efficiently.
Monitor and maintain department standards, including cleanliness, organization, and loss prevention.
Plan staff schedules and delegate responsibilities for optimal team performance.
Communicate with buyers and warehouse teams regarding inventory, sales cycles, and product trends.
Implement company policies, review worker performance, and set quality standards.
Analyze sales data, forecast future sales, and implement strategies to improve results.
Experience in retail or garment management preferred.