Key Responsibilities:
Handle inbound and outbound calls to customers and prospects.
Respond promptly to customer inquiries via phone, email, and chat.
Develop and maintain strong relationships with existing and potential clients.
Identify customer needs and recommend suitable products or services.
Prepare and send quotations, proposals, and product information.
Follow up on leads and convert them into sales.
Maintain accurate records of interactions, sales, and customer accounts using CRM tools.
Provide after-sales support and handle customer complaints or concerns professionally.
Achieve individual sales targets and contribute to overall team goals.
Required Skills:
Strong communication and interpersonal skills.
Good command over English and local languages.
Proficiency in MS Office.
Ability to multitask and work under pressure.
Educational Qualification:
Graduate in any discipline (Commerce, Business, or Marketing preferred).
Additional Preferences:
Candidates with experience in B2B/B2C sales will be given preference.