In B2C sales, you'll need to:
Listen to customer requirements and present appropriately to make a sale
Maintain and develop relationships with existing customers in person and via telephone calls and emails
Cold call to arrange meetings with potential customers to prospect for new business
Respond to incoming email and phone enquiries
Act as a contact between a company and its existing and potential markets
Negotiate the terms of an agreement and close sales
Gather market and customer information
Challenge any objections with a view to getting the customer to buy
Advise on forthcoming product developments and discuss special promotions
Create detailed proposal documents, often as part of a formal bidding process, which is largely dictated by the prospective customer
Check the market knowledge regards to banking sector.
Make accurate, rapid cost calculations and providing customers with quotations
Prepare reports by collecting, analysing and summarizing information.
Maintain quality service by establishing and enforcing organization standard.
Contribute to team effort by accomplishing related results as needed.