Overview
Cityfurnish is actively seeking a detail-oriented, organized, and motivated individual to join us as a B2B Operations executive. We are looking for hard-working individuals who are motivated by learning and growth opportunities with the ability to work both independently and as part of a team.
Role & responsibilities
-Coordinate with the internal team for the fulfillment of delivery, service requests, and pickups.
-Act as a liaison between the corporate client and internal teams to make sure timelines are met as agreed in the SLAs.
-Act as the single point of contact for all the corporate clients in relation to any queries and their resolution.
-Ensure smooth execution of corporate orders by regularly following up with internal teams for the closure of cases.
-Maintain and interpret data to generate reports on a weekly basis.
-Maintain client relations to build an excellent reputation for service and produce repeat business.
Preferred candidate profile
-Excellent communication skills- both written and oral
-A go-getter attitude with the ability to communicate with internal and external teams while maintaining clarity in the information.
-Strong problem-solving skills and attention to detail.
-Ability to work with minimum supervision.
-Should be comfortable working in a fast-paced, deadline-driven environment.
-Strong knowledge of MS-Office.