Department: Sales & Marketing
Location: Pimpri-Chinchwad, Pune
Reporting To: Sales Manager / Business Development Manager
Company: Nihva Technologies Pvt Ltd
To support the sales team by coordinating with internal departments, handling client communication, processing orders, and ensuring smooth execution of the sales process from inquiry to delivery.
Handle sales inquiries, quotations, and order processing.
Coordinate between the sales team, production, dispatch, and accounts departments.
Track and follow up on sales orders, delivery schedules, and payments.
Maintain and update sales records, customer databases, and reports.
Prepare and share sales performance reports with management.
Respond to customer queries, complaints, and provide after-sales support.
Coordinate with the logistics team for timely dispatch and delivery.
Assist in creating marketing material, presentations, and follow-up emails.
Support the sales team in daily administrative tasks and documentation.
Follow up on pending quotations and payment collections.
Maintain strong relationships with clients to ensure repeat business.
Bachelor’s Degree / Diploma in Business Administration, Marketing, or related field.
Proficiency in MS Office (Word, Excel, PowerPoint).
Working knowledge of CRM tools or ERP systems is an advantage.
Excellent communication and interpersonal skills.
2 to 5 years of experience as a Sales Coordinator / Sales Support Executive / Inside Sales role.
Background in engineering, manufacturing, or industrial sales will be an advantage.
Strong coordination and follow-up skills
Attention to detail and time management
Ability to multitask and work under pressure
Good command over written and spoken English
Customer-centric attitude with problem-solving skills