We are looking for a Relationship Manager to join our team at NoBroker. This role involves providing service to our existing clients and driving business growth, building relationships with customers, and achieving sales targets. Identifying leads, pitching products or services, and ensuring client satisfaction will be the main responsibility. The position offers an in-hand salary of In Hand Salary along with performance-based incentives and opportunities for career growth.
Role and Responsibility – Relationship Manager
● Act as relationship manager for the Paid customers of NoBroker.
● Build sustainable relationships and trust with customer accounts through open and interactive
communication.
● Identify and assess customers' needs to effectively upsell or cross-sell relevant products or services.
● Service customer in finding the right tenant / house as per the requirement of the customer.
● Dial outbound and attend inbound calls of customers and leads.
● Use internal tools and methods to provide the best possible service to the customer.
● Negotiate with leads on behalf of customers.
● Keep customers up-to-date on the progress of his account.
● Follow communication procedures, guidelines and policies.
● Go extra mile to provide excellent customer service