Handle inbound and outbound calls related to real estate project inquiries.
Qualify and nurture leads generated via online/offline campaigns.
Coordinate and schedule site visits with potential buyers.
Maintain and update CRM with lead status, follow-ups, and feedback.
Understand client needs and explain project features, location advantages, pricing, etc.
Support the sales team with pre-sales documentation and client coordination.
Work closely with digital marketing teams to improve lead quality.
Follow up regularly to ensure high conversion and customer engagement.
Share daily/weekly reports with management on lead status and performance.