Role Description
This is a full-time, on-site role for a Patient Counsellor located in Noida. The Patient Counsellor will be responsible for providing emotional support, education, and guidance to patients undergoing fertility treatments. Day-to-day tasks include conducting patient consultations, offering counseling sessions, coordinating with medical staff, maintaining patient records, and ensuring patients are informed about their treatment plans and options. The Patient Counsellor will play a crucial role in creating a supportive and informative environment for patients.
Qualifications
Strong communication and interpersonal skills
Counseling experience and active listening skills
Empathy and compassion for patients dealing with infertility
Ability to maintain detailed and accurate patient records
Understanding of fertility treatments and medical terminology
Teamwork and collaboration with medical professionals
Ability to work independently and manage patient schedules
Experience in a healthcare is a plus