Key Responsibilities:
Consult with clients to determine their travel needs, preferences, and budgets
Research, plan, and book flights, hotels, transportation, tours, and other travel services
Provide customers with accurate information on travel regulations (e.g., passports, visas, vaccinations)
Recommend travel packages and services based on clients’ preferences and travel history
Prepare detailed and customized travel itineraries
Handle changes, cancellations, and emergency travel issues promptly and professionally
Maintain and update client records and travel documents
Build and maintain strong relationships with travel vendors and partners
Stay updated on travel trends, destinations, and industry news
Meet or exceed sales targets and maintain high customer satisfaction