फील्ड एग्जीक्यूटिव

Competitive salary based on experience, plus performance incentives related to delivery efficiency and customer satisfaction.

ey Responsibilities:

1. Delivery Coordination & Management

• Delivery Oversight: Ensure timely and accurate delivery of food orders to customers or third-party delivery partners (e.g., Zomato, Swiggy).

• Partner Coordination: Coordinate with delivery drivers or delivery partners to ensure efficient pickup and delivery of orders.

• Troubleshooting: Address delivery issues like delays, cancellations, or missing orders, and resolve them effectively.

• Route Optimization: Assist in ensuring deliveries are made efficiently by optimizing routes.

2. Stock & Inventory Management

• Inventory Check: Monitor and ensure the kitchen has all necessary raw materials and packaging.

• Stock Audits: Assist with regular stock audits and report any discrepancies.

• Supplier Coordination: Handle communications with suppliers for stock replenishments and updates on inventory status.

• Order Supplies: Place orders for supplies such as ingredients, packaging materials, etc., when required.

3. Customer Service & Relationship Management

• Customer Queries: Address customer complaints or queries about their orders, including issues related to quality, delivery, and refunds.

• Feedback Collection: Gather customer feedback on food quality and service for continuous improvement.

• Upselling and Promotions: Inform customers about new menu items, special offers, or discounts during interactions.

4. On-Site Operational Support

• Kitchen Assistance: Assist in kitchen operations during peak hours, including packaging food for deliveries.

• Quality Control: Ensure that food packaging is done according to standards, maintaining hygiene and presentation.

• Hygiene & Cleanliness: Ensure the cloud kitchen adheres to cleanliness and hygiene standards as per local regulations.

5. Reporting & Documentation

• Order Management: Track and report on the status of daily orders, inventory levels, and any operational issues.

• Daily Reports: Submit daily reports to the management team, including delivery status, inventory consumption, customer feedback, and any problems faced.

• Incident Reporting: Document any incidents (delivery issues, stock shortages, etc.) and escalate to the appropriate team.

6. Collaboration with Internal Teams

• Team Communication: Work closely with kitchen staff, delivery teams, and customer support to ensure smooth and coordinated operations.

• Order Prioritization: Help prioritize urgent or high-priority orders, especially during peak times, to ensure timely delivery.

Required Skills and Qualifications:

• Experience: 1-2 years in a field role, preferably in food service, logistics, or e-commerce.

• Communication: Strong communication skills, both verbal and written, to interact with customers, kitchen staff, and delivery teams.

• Problem-Solving: Ability to handle and resolve operational challenges, including delivery issues and stock discrepancies.

• Customer Service: Friendly and professional approach to dealing with customers, with an ability to handle complaints diplomatically.

• Organization: Good organizational skills, especially in managing orders, stock, and deliveries.

• Technology Savvy: Comfortable using mobile apps for order tracking, inventory management, and delivery coordination.

• Physical Stamina: Must be able to handle physical tasks like carrying packages, ensuring food delivery, and assisting in kitchen operations.

• Flexible Schedule: Willing to work flexible hours, including evenings and weekends, depending on business needs.

Preferred Skills:

• Local Knowledge: Familiarity with local areas and routes for delivery.

• Food Safety: Knowledge of food safety standards and hygiene regulations.

• Tech Knowledge: Basic knowledge of cloud kitchen operations software or apps used for managing orders and deliveries.

• इस फुल टाइम सेल्स / बिज़नेस डेवलपमेंट Job में 1 - 3 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।

इस फील्ड एग्जीक्यूटिव जाब के बारे में अधिक जानकारी

1. इस फील्ड एग्जीक्यूटिव जाब के लिए आवेदन करने के लिए पात्रता मानदंड क्या है?
   Ans: उम्मीदवार डिप्लोमा होना चाहिए और उसके पास 1 - 3 वर्षो का अनुभव होना चाहिए।
2. मैं इस जाब की रोल के लिए कितने वेतन की उम्मीद कर सकता हूं?
   Ans: आप ₹12000 - ₹18000 प्रति महीने + इन्सेन्टिव के वेतन की उम्मीद कर सकते हैं जो आपके इंटरव्यू पर निर्भर करता है। यह मुंबई में एक फुल टाइम जाब है।
3. इस फील्ड एग्जीक्यूटिव जाब के लिए कितने कार्य दिवस हैं?
   Ans: इस फील्ड एग्जीक्यूटिव जाब के लिए कार्य दिवस 5 दिन का होगा।
4. क्या इस फील्ड एग्जीक्यूटिव जाब के लिए आवेदन करते समय या इस जाब को ज्वाइन करने के बाद कोई शुल्क भी लागू होता है?
   Ans: नहीं, इस फील्ड एग्जीक्यूटिव जाब के लिए आवेदन करते समय या इस जाब को ज्वाइन करने के बाद कोई भी शुल्क नहीं लगता है !
5. क्या यह फील्ड एग्जीक्यूटिव जाब घर से किया जा सकता है?
   Ans: नहीं, यह जाब घर से ऑनलाइन नहीं किया जा सकता है।
6. इस फील्ड एग्जीक्यूटिव जाब के लिए कितनी रिक्तियां हैं?
   Ans: Citypride Cloud Kitchen में तत्काल फील्ड एग्जीक्यूटिव के लिए 1 रिक्तियां हैं!
7. इस फील्ड एग्जीक्यूटिव जाब के लिए कौन आवेदन कर सकता है?
   Ans: पुरुष और महिला दोनों उम्मीदवार इस सेल्स / बिज़नेस डेवलपमेंट जाब के लिए आवेदन कर सकते हैं।
8. इस फील्ड एग्जीक्यूटिव जाब के लिए टाइमिंग क्या है?
   Ans: इस फील्ड एग्जीक्यूटिव जाब में टाइमिंग 11:00 AM - 07:00 PM है।