Manage and update product listings on the company website and third-party marketplaces (Amazon, Flipkart, etc.).
Monitor daily e-commerce operations including order processing, inventory management, and logistics coordination.
Collaborate with marketing and design teams to develop promotional campaigns and landing pages.
Analyze website traffic, conversion rates, and other key performance metrics using tools like Google Analytics.
Conduct competitor analysis and stay updated with industry trends to identify new opportunities.
Ensure timely resolution of customer queries and complaints related to online orders.
Coordinate with external vendors such as payment gateways, delivery partners, and platform representatives.
Assist in planning and execution of SEO, SEM, and email marketing campaigns.
Generate performance reports and provide insights for strategic decisions.