Role : Manage and optimize CRM systems to enhance customer relationships and drive sales.
Key Responsibilities:
Maintain and update customer data in CRM systems.
Analyze customer behavior and segment audience.
Develop and execute targeted email campaigns.
Provide customer service support and resolve issues.
Conversion on calls Required (Scale)
Achieve Conversion of 50%
Deductions in Salary if below 30% Conversion
Skills Required:
Proficient in CRM software.
Analytical and problem-solving skills.
Excellent communication and interpersonal skills.