Job Description:
We are looking for Customer Relationship Manager for tool manufacturing company.
Shift: 1- 10.30 am to 6.30 pm
2- 11.00 am to 7.00 pm.
• Making sure all the leads of the clients after placing orders are met.
• Ensuring your existing clients are satisfied through after-sales service.
• Always ask them for true feedback.
• Servicing the client after receiving the order till the time of collection of payment.
• Resolve the queries and questions of all the clients.
• Give or support the participants/clients about company products or services.
• Acting as a point of contact for complaints and escalating issues to the concern.
• Understand client queries and solve them in any