We are hiring Customer Relationship Officers (CRO) to handle walk-in customers and promote telecom products. The role includes customer service, product explanation, and inside sales.
✨ Key Responsibilities:
Greet and assist walk-in customers at the store
Understand customer needs and provide suitable product recommendations
Promote and explain SIM (Prepaid & Postpaid), DTH, and Broadband services
Help customers with new connections, upgrades, and service activations
Maintain customer records and update information in the system
Achieve daily/weekly sales targets assigned by the team
Ensure excellent customer experience and follow company service standards
Coordinate with backend teams for activation/support
Handle queries, complaints, and provide quick resolutions
Keep the store area clean, organized, and customer-friendly
📌 Eligibility:
Qualification: Degree (any discipline)
Experience: Telecaller or Telesales preferred
Good communication skills (Telugu & basic English)
Customer handling skills
Ability to work in a fast-paced environment