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Be the dedicated relationship partner for VIP Shaadi members post-sale
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Understand member preferences and help identify their ideal match
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Call and connect with high-quality prospects on behalf of the member
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Set up mutually consented meetings between potential matches
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Ensure timely renewals and proactive engagement throughout their journey
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Guide, counsel, and support the member like a true partner in their search
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Maintain high service standards, timely resolutions & meticulous documentation
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Handle escalations with grace, maturity, and solutions-focused thinking
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Respect diverse traditions, preferences, and cultural nuances in every interaction
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Always go above and beyond to deliver the VIP promise