Customer Support Associate - PaisaBazaar
Join PaisaBazaar and be the first point of contact for our customers! As a Customer Support Associate, you will assist users with their queries related to financial products offered on our platform, providing excellent service and ensuring a positive experience. You'll resolve issues, guide customers through our processes, and contribute to building strong customer relationships.
Key Responsibilities:
Address customer inquiries via phone, email, and/or chat.
Provide accurate information about PaisaBazaar's products and services.
Troubleshoot and resolve customer issues efficiently and effectively.
Escalate complex cases to the appropriate teams.
Maintain a high level of customer satisfaction.
Ideal Candidate:
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Customer-centric approach.
Basic understanding of financial products (preferred).